Description

It is commonly understood that poor processes will ruin good people. Yet far too often leaders overlook the impact of poor processes and try to remedy through increased pressure on their people. Knowing how and when to improve the processes that underpin the business is crucial for a leader’s sustainable success. Process improvement is an integral part of a leader’s responsibility as is being able to measure the effectiveness and efficiency of core business processes. 

In this session, participants will take away:

• How to identify core processes and provide focus on ensuring they deliver on the business promise
• How to leverage the balanced scorecard to determine the overall health of the business
• How to leverage the business results seamlessly into the leader’s decision-making process

If you are interested in registering for the full certification please contact Sarah Iozzo.

PRESENTING SPONSOR

LOCATION SPONSOR