Temporary Opportunity! Edward Elmhurst Patient Experience

Temporary Opportunity! Edward Elmhurst Patient Experience

Staff would act as Patient Concierge, meet with all patients and ask if there is anything they need, magazine, book, music, help with their TV, someone to get them a warm blanket, etc. Staff would round in COVID rooms with the iPad and conduct video visit updates with families. Comfort calls to care partners for patients who are unable to participate in visits. Possibly helping at the entrances to answer questions, direct care partners or patients, diffuse situations, etc. This is a temporary opportunity! Weekends and holidays are required on call is not required. Please submit application for any of the positions listed and a recruiter will contact you . Please visit our website-https://www.eehealth.org

Additional Info

Education Level : Not Applicable

Experience Level : Not Applicable

Job Function : Customer Service

Job Description : Patient Experience

Staff would act as Patient Concierge, meet with all patients and ask if there is anything they need, magazine, book, music, help with their TV, someone to get them a warm blanket, etc. Staff would round in COVID rooms with the iPad and conduct video visit updates with families. Comfort calls to care partners for patients who are unable to participate in visits. Possibly helping at the entrances to answer questions, direct care partners or patients, diffuse situations, etc.

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