Shift manager and all crew postions

Shift manager and all crew postions

Title of the position:

Team Member


General Manager/Assistant Manager/Shift Leader

Job Type:

Hourly/Full or Part-Time

Position Overview:

Be creative, have fun, and satisfy customers while optimizing restaurant sales and cash flow by implementing store plans and ensuring adherence to quality, cleanliness, and customer service standards.

Job Responsibilities:

  • Greeting guests in a friendly manner and taking orders accurately and repeating all orders to the guest.
  • Crafting and preparing certain food and beverage items to spec and customer satisfaction.
  • This position requires knowledge of the menu items, their preparation, and their ingredients.
  • Responsible for delivering orders to the guest and is responsible for accurate cash control.
  • Responsible for cleanliness and sanitation in the kitchen, dining room, rest rooms or public facing areas.
  • All orders must be verified for correctness and completion in a timely manner.
  • The team member must follow all checklists and keep the store stocked and ready for the next shift.

Job Specifications:

  • People with a desire to satisfy guests. Prior experience in a guest service type role or position a plus.
  • 16 years of age or older.
  • Ability to be self‐reliant while executing assigned duties from management staff.
  • Able to speak, read, and write effectively. Excellent oral communication skills to effectively

communicate with management, corporate staff, restaurant employees, and customers.

  • Must adhere to Gong cha uniform and grooming policies and standards.
  • Able to stand and walk for 95% ‐ 100% of shift
  • Able to lift and carry a maximum of 50 pounds
  • Able to work flexible hours
  • Ability to travel to assigned restaurant location and execute in your position.
  • Have fun and be a GREAT TEAMMATE!

Additional Info

Education Level : Not Applicable

Experience Level : Not Applicable

Job Function : Customer Service

Company/ Organization Name : Gong cha

How to Apply :

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