Executive Director

Executive Director

Role Description / Purpose

Reporting to the Board of Directors, the Executive Director (ED) has overall strategic and operational responsibility for the Naperville Area Humane Society's (NAHS) staff, programs, expansion, and execution of its mission. They will develop deep knowledge of the field, core programs, operations, and business plans. 


Leadership & Management Responsibilities

The ED directs the overall effective management of the shelter to include human resources, daily operations, programs, financial resources and physical resources and makes recommendations needed to achieve strategic goals.  Specific expectations include:

●  Creates an environment and culture which attracts, retains, motivates, and grows a diverse staff of qualified employees.

●  Develops a strategy and organizational structure to staff and grow the organization and align with the larger capacity of the shelter while managing with an approved budget.

●  Lead and manage the team ensuring all are treated and treat each other with the utmost professionalism and respect.

●  Directs all staff hiring, performance reviews, compensation changes, training, promotion, discipline and termination. 

●  Ensures effective systems to track scaling progress, and regularly evaluate program components, so as to measure successes that can be effectively communicated to the board, funders, volunteers, partners, and other constituents.

●  Provides leadership in developing program, organizational and financial plans with the Board of Directors and staff and carry out plans and policies authorized by the board.

●  Promotes active and broad participation by volunteers in all areas of the organization's work.

●  Manages the organization’s physical infrastructure and system maintenance (phone system, security, cleaning, supplies, etc.), and ensure against physical damage and on-site safety with assistance from NAHS staff.

●  Maintains official records and documents, and ensure compliance with federal, state and local regulations.

●  Ensures job descriptions are developed, regular performance evaluations are held, and sound human resource practices are in place.

●  Keeps informed on all technical, social, economic and regulatory issues pertinent to animal welfare, humane education and shelter operations as they relate to NAHS.

●  Encourages staff and volunteer development and education and assists program staff in relating their specialized work to the total program of the organization.

●  Ensure all staff members successfully complete mandated harassment prevention training and any other training deemed important or required.

●  Raise awareness of the Employee Assistance Program (EAP) as subscribed and encourage participation across staff members.

●  Maintains regular onsite hours, whenever possible, to encourage collaboration and foster relationships with shelter visitors.

●  Ensures operations are sound and in compliance with contractual obligations, reporting requirements and applicable laws.


Board of Directors & Committee Responsibilities

The ED develops, maintains, and supports Board recruitment and retainment, serves as ex-officio of each committee, and seeks board involvement with strategic direction.  Specific expectations include:

●  Responsible for the organization and retention of all Board meeting documentation; assists in preparation and distribution of Board meeting agenda and attends all Board meetings.

●  Assists in the selection and evaluation of potential Board members.  

●  Keeps the Board fully informed on the condition of the organization, as requested, to enable the Board to carry out its governance function.

●  Invites the Board to participate in community and fundraising outreach activities and reports on plans and outcomes.

●  Participates in strategic planning sessions with the board.

●  Recommends for Board approval, any major operational and future needs of programs, services, facilities and personnel.

●  Initiates, develops and recommends policy changes for Board approval.

●  Conducts official correspondence of the organization, and jointly, with designated officers, executes legal documents.

●  Appropriately manages personal workload through delegation of tasks to committees when necessary.


Fundraising & Communications Responsibilities

The ED oversees all operational, planned giving and capital revenue generating activities from programs, foundations, bodies of government, corporations, local businesses, individuals, special events, promotions and other.  Specific expectations include:

●  Deepens and refines all aspects of communications—from digital presence to external relations with the goal of creating a stronger brand.

●  Actively participates in community relations, serving as the organization’s chief spokesperson assuring the organization and its mission are properly presented.

●  Assists with recruitment and supervision of volunteer fundraising committee members.

●  Maintains event records and files; oversees event budget.

●  Responsible for all promotional, marketing, and outreach strategies and implementation.

●  Establish sound working relationships and cooperative arrangements with community groups and organizations.

●  Develops personal relationships with top donors/sponsors in a quantifiable way, including the maintenance of a regularly updated donor database. 

●  Delegates donor outreach opportunities to the board in a consistent and systematic way.

●  Attends NAHS events whenever possible to further build relationships and further the organization's message.

●  Oversees coordination of special event logistics, contracts with vendors, and licenses.


Financial Management Responsibilities

The ED develops and maintains a budget in coordination with the Treasurer which ensures that adequate funds are available to permit the organization to carry out its mission. 

●  Reviews and submits monthly and annual financial reporting materials and metrics for NAHS' board of directors.

●  Oversees budgeting, financial forecasting, and cash flow for the organization; including but not limited to bookkeeping and audit activities.

●  Develops and recommends to the Board an annual budget for approval and manages operations and programs within approved budget guidelines.

●  Ensures fiscal operations are sound and in compliance with contractual obligations, reporting requirements and applicable laws.

●  Ensures all organizational insurance obligations are maintained as outlined in the bylaws and required by state and local law. 


Animal Shelter Goals and personal growth:

●  Maintain and oversee that there is a high level of animal care and keeping up with state and country wide policies and procedures regarding animal welfare.  

●  Engage in relationship building with other non-profit shelters. 

●  Attend classes or conferences to learn more about non-profit shelters is encouraged.


Minimum Requirements:

●  2+ years experience with animal care and/or shelter work

●  5+ years in building, managing, and growing teams

●  Customer Service Experience 

●  Experience in tracking P&L and managing budgets

●  Experience in working in non-profits and participating in development efforts 

●  Strong leadership and communications skills

Additional Info

Education Level : Bachelors Degree

Experience Level : Executive

Job Function : Development

Company/ Organization Name : Naperville Area Humane Society

How to Apply : Send resume to Susan DeVito at vicepresidendent@naperhumane.org

Business/ Organization Logo : NAHS Logo Social Media BLUE.png

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