Customer Service Rep, part time

Customer Service Rep, part time
Customer Service Representative, part time (posted 3/2022)
By Beacon Insurance Agency Inc.
Position: part time Customer Service Representative for Commercial and Personal Property & Casualty lines of business for an independent insurance agency.
Overview: to provide timely and courteous customer service to clients and prospects. To grow and develop task-oriented career using analytical talents and communication skills with telephone calls and email. To provide, with a positive attitude, a high level of support in caring for new and existing clients.
Duties/Activities:
- To service commercial and personal line accounts as assigned, rating and quoting new and renewal risks
- Review applications, renewal requests, and endorsements for compliance with underwriting authority and guidelines
- Handle telephone requests and correspondence (email, mail) in reference to assigned clients
- Prioritize workload and/or request assistance as required
- Follow the guidelines outlined in the agency operating manual
- Document all client activity in the agency automation system
- Setup and prepare new client account filing per agency procedures
- Type and issue cancellation notices as required
- Assist and prepare formal proposals for insurance
- Maintain required licenses for agency
- Keep producers fully informed of all important activities on their accounts including being sensitive to potential problems and informing management
- Perform other duties as required and/or assume other job responsibilities as assigned
Other duties may include:
- Participate in seminars and classes for skill and knowledge development
- Refer Life and Health insurance leads to management
Requirements:
- HS Diploma
- Reliable transportation
- Positive attitude
- Knowledge of Microsoft Office (WORD, Excel…)
- Background check and/or Drug screening as required
- Experience in the insurance industry a benefit, but not a requirement
Location: Wheaton; position may be virtual as well
Hours: 10-20 hours/week
Pay: $15/hour
Resume: please send your resume to csr@beaconinsure.com
Additional Info
Education Level : High School
Experience Level : Not Applicable
Job Function : Customer Service
Company/ Organization Name : Beacon Insurance Agency Inc.
How to Apply : csr@beaconinsure.com