Bilingual Social Worker

YWCA Metropolitan Chicago, Project HELP Program

Bilingual Social Worker

re you passionate about helping others? Do you want to unleash your purpose and potential? 

Come join our dynamic social service enterprise as we help over 200,000 individuals across the Chicagoland area. 

Position Title:  Bilingual Social Worker

Company: YWCA Metropolitan Chicago        

Salary: Commensurate upon experience

Classification: Full Time; Exempt

Reports to: Director of Child and Family Development                                      

Location: Addison, IL 

YWCA Metropolitan Chicago is the oldest and largest women’s organization in the region, with a mission to eliminate racism and empower women. To learn more about the YWCA Metropolitan Chicago, please visit our website at   

SUMMARY: Provide mentoring and educational support services to parents with home visits while focusing intensely on building protective factors within the family and increasing effective parenting skills to reduce the risk of child abuse and neglect. This position will also directly work with and support students. This position will work within Bensenville School District 2 and occasionally support families at the Bensenville Public Library.

COLLABORATES WITH: Collaborates with Bensenville School District and other YWCA staff members.   


  • Direct Service
    • Serve parents of students in the School District with one-on-one parent mentoring home visits.
    • One-on-one supportive services with identified students in the school including weekly student session strengthening social and emotional-growth.
    • Facilitate a weekly social emotional group - creating content, presenting on material, and ongoing communication with parents on need/concern that may arise.
    • Present parent education workshops for parents and provide professional development opportunities for professional staff as needed.
    • Coordinate Uber pickups for parents.
    • Provide crisis intervention as needed.
    • Provide in-person support to families in the Bensenville community at the Bensenville Public Library.
    • Maintain contact with families via designated work cell phone provided by the agency during designated work hours.
    • Create quarterly family goal plan for each assigned family and update it every three months - Monitor, evaluate, and record progress with respect to family goals and modify goal planning as needed.
    • Provide activities to encourage healthy family relationships, including parental skill development using Active Parenting curriculum.
    • Provide education around parenting skills, child development, stress management, relationship building, problem solving, and community resources for individual families as needed.
    • Strengthen families’ protective factors.
    • Provide support and assistance to parents in meeting the physical, emotional, and educational needs of their children.
    • In partnership with families, help them to identify strengths, needs, and goals for the establishment of a strength-based action plan.
  • Collaboration and Communication
    • Coordinate with teachers and special services on time slots to see children in school weekly.
    • Coordinate with school administrators to reserve a space in the school to see children one-on-one emphasizing need for privacy.
    • Ongoing comprehensive communication between parents, children, and school staff.
    • Weekly check ins with full service team grant on caseload needs and referral update.
    • Collaborate with full service team on referral services per resources offered via the Bensenville welcome center.
    • Bridge gap between miscommunications or understating between home and school. If needed, update staff and parents weekly on child needs, progress, and action plan.
    • Establish presence of service provided with school administration and staff.
    • Collaborate with the Bensenville Public Library.
  • Paperwork and Reporting
    • Collect data per service grant requirements on weekly one-on-one with students and home visits.
    • Collect data on hours worked for service grant to turn in monthly to Project HELP’s Program Manager and Bensenville School District.
    • Maintain required files for Project HELP for families served with home visits.
    • Monthly report out to full service coordinator on referrals, case notes, and assessments as needed.
    • Complete client file documentation, maintain electronic files information, and input all required data into ETO and designated data excel sheet.
  • Skills and Additional Requirements
    • Communicate effectively with school staff, parent, and children.
    • Awareness of Bensenville’s welcome center services.
    • Be embedded in specific community needs and demographics population.
    • Establish presence of service provided with school administration and staff.
    • Complete 20 hours of professional development per year.
    • Intermediate skills with Outlook, Microsoft Word, and Excel.
    • Ability to effectively present information in public and in small and large group settings.
    • Effective management of shifting priorities and the need to respond effectively to crises and changing circumstances. Strong time management skills and ability to adapt a must.
    • Have reliable and insured transportation.
    • Ability to climb stairs and walk in and out of locations in all weather.
    • Ability to lift up to 15 pounds.

OTHER DUTIES AS ASSIGNED: Other duties outside of the responsibilities of the position may be assigned, whether for a project, special needs task or other assignments, or participating in collaborations.

QUALIFICATIONS:  Home visiting experience preferred. Strong interpersonal and collaborative skills with cultural competence for working with diverse cultural backgrounds.

EDUCATION:   A Master's degree is required in Social Work from an accredited college or university.

WORK ENVIRONMENT: The essential functions of the position require operation of computers and other office equipment and movement between offices.  The noise level is usually moderate. Movement requirements include walking, stooping or kneeling. There may be a need to reach or to lift objects, such as packages or supplies. Communication needs include seeing, hearing and speaking. There will be periods of sitting, holding a telephone and using computers. Out of state travel is required for the National Exchange Club Symposium each year. Must be flexible working remotely and in-person based on Bensenville School District needs. COVID safety precautions while need to be followed working at the Bensenville Public Library and in the schools. Reasonable accommodations will be made for an incumbent to meet the essential responsibilities of the position.

WORK SCHEDULE: Ability to work flexible schedule, home visits, and travel within Bensenville area.

Monday-Friday, 8am – 4pm, with some nights or weekends needed based on the program’s needs.

Benefits Portfolio: Medical, Dental, Vision, Life, Flexible Spending (FSA), Transit, HSA, Short & Long Term Disability, Employee Assistance Program, etc.

YWCA Metropolitan Chicago is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. YWCA Metropolitan Chicago will provide reasonable accommodations for qualified individuals with disabilities.

***This job description is not intended to represent a complete list of all duties and responsibilities. There may be unplanned activities and other duties assigned.***

Additional Info

Education Level : Masters

Experience Level : Not Applicable

Job Function : General

Job Description : YWCA Metropolitan Chicago is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom, and dignity for all.

Company/ Organization Name : YWCA Metropolitan Chicago

How to Apply :

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